What is the Agora Product Score?
The Agora Product Score is a number between 0 and 100 that defines a product's quality on Agora and servers as guidance for customers on what items we believe are high quality. The number is the result of a set of criteria that are analyzed by artificial intelligence tools applied to our dataset. The final product score is represented on Agora in a scale out of 5.
If the product has no reviews, then the product has a maximum of 85 points. In this case, the calculate the score, we follow the following matrix:
Every product has a baseline score of 25 points.
If the brand and store name match, we award an additional 8 points.
If there is a product description, we award an additional 20 points.
If the product name doesn't have special characters, we award an additional 15 points.
If the description doesn't have special characters, we award an additional 21 points.
If the product has at least 2 associated images, we award an additional 7 points.
If the products has at least 3 associated images, we award an additional 4 points.
If the product has reviews, then the above score formula will be prorated to represented a maximum of 50 points. In this case, the remaining 50 points are entirely based on the reviews and ratings that customers make and is calculated following this formula:
If there are reviews, the average customer rating multiplied by 20 represents 50% of the score.
The final product score is represented on Agora in a scale out of 5. To get the final Agora score, divide the above number (0-100) by 20.
If you have any questions, please contact support.
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