What is the Agora Product Score?

The Agora Product Score is a number between 0 and 100 that defines a product's quality on Agora and servers as guidance for customers on what items we believe are high quality. The number is the result of a set of criteria that are analyzed by artificial intelligence tools applied to our dataset. The final product score is represented on Agora in a scale out of 5.

If the product has no reviews, then the product has a maximum of 85 points. In this case, the calculate the score, we follow the following matrix:

• Every product has a baseline score of 25 points.

• If the brand and store name match, we award an additional 8 points.

• If there is a product description, we award an additional 20 points.

• If the product name doesn't have special characters, we award an additional 15 points.

• If the description doesn't have special characters, we award an additional 21 points.

• If the product has at least 2 associated images, we award an additional 7 points.

• If the products has at least 3 associated images, we award an additional 4 points.

If the product has reviews, then the above score formula will be prorated to represented a maximum of 50 points. In this case, the remaining 50 points are entirely based on the reviews and ratings that customers make and is calculated following this formula:

• If there are reviews, the average customer rating multiplied by 20 represents 50% of the score.

The final product score is represented on Agora in a scale out of 5. To get the final Agora score, divide the above number (0-100) by 20.

If you have any questions, please contact support.