> For the complete documentation index, see [llms.txt](https://docs.searchagora.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.searchagora.com/customers/guides/agora-out-of-stock-policy.md).

# Agora out of stock policy

Agora works hard to prevent customers from ordering products that are out of stock. When a Customer opens a product, they will see the "Out of Stock" button instead of the "Add to Cart" one if the item is not in stock.\
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In the event that a Customer orders a product that was in fact out of stock, we will immediately contact them offering a full refund in the form of cash or [Agora Credits](/customers/guides/what-are-agora-credits.md), which can be redeemed instantly towards their next purchase.

In case of any questions, contact [Support](/support/premium-support.md).