# What are Agora Credits?

Agora Credits is cash available to purchase products exclusively on Agora. There are a few scenarios in which Agora will provide a refund for an order. If this happens, the customer may select between a refund in the form of cash or Agora Credits.\
\
To view your Agora Credits balance follow these steps:

1. Sign into your account.
2. Click on the settings icon on the top right of your screen.
3. Click on the "Credits" tab to see your balance.

If you run into any issues, contact [Support](/support/premium-support.md).


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