> For the complete documentation index, see [llms.txt](https://docs.searchagora.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.searchagora.com/customers/guides/how-to-cancel-your-order.md).

# How to cancel your order

If you wish to cancel your Agora order, please contact [Support](/support/premium-support.md).

Agora allows customers to cancel their order and get a full refund within one hour of making a purchase. Beyond that, Agora will abide by the merchant's cancellation policies and, therefore, will not always be able to issue a refund.

If you have any questions, contact [Support](/support/premium-support.md).